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[Company legal name], registered address [insert], is the data controller responsible for your personal data when you use [Lufte Air website URL]. Contact us at [support/privacy email] with any questions.
We collect information you give us directly, such as your name, email address, delivery address, and payment details when you place an order or contact us, and information collected automatically when you browse our site, such as your IP address, device and browser type, and how you use the site, usually through cookies and similar technologies.
We use your data to process and deliver your orders, communicate with you about your order or enquiries, send you marketing communications where you have agreed to receive them (you can unsubscribe at any time), improve our website and product range, and meet our legal and accounting obligations.
We rely on performance of a contract (to process your order), your consent (for marketing), legitimate interests (to run and improve our business), and legal obligation (for tax and accounting records), depending on the purpose.
We share data with trusted service providers who help us run our business, such as our website and payment platform, delivery couriers, and email or marketing tools, only to the extent needed for them to provide their service. [List actual providers here, e.g. Shopify, your payment processor, your email tool.] We do not sell your personal data.
We keep your data for as long as needed to fulfil the purposes above, including any legal, accounting, or reporting requirements, after which it is deleted or anonymised.
Under GDPR, you have the right to access the personal data we hold about you, ask us to correct or delete it, restrict or object to certain processing, and request your data in a portable format. You can exercise these rights by contacting us at [privacy email]. You also have the right to complain to the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data has been mishandled.
Our website uses cookies to run properly and to understand how it's used. You can control cookies through your browser settings. [Add detail here if you use a cookie consent banner or specific analytics/ad tracking tools, e.g. Google Analytics, Meta Pixel.]
We may update this policy from time to time. The current version will always be available on this page.
